Published on 30 November 2022
Today the Commission’s report on the Evaluation of targeted aspects of the Central Adelaide Local Health Network was tabled in Parliament.
The report concerns the practices, policies and procedures of the Central Adelaide Local Health Network as they relate to the receipt, management, investigation and outcomes of complaints.
The report includes 25 recommendations to improve workplace reporting culture and the Network’s complaint management process. The recommendations seek to improve internal agency communication and training, achieve consistent and transparent decisions, and streamline investigations and disciplinary processes. These recommendations will be useful to other public authorities.
The Commission received feedback from Network staff indicating management do not consistently encourage the reporting of wrongdoing. Where poor behaviour is perceived by staff to be tolerated, the workplace culture suffers. Small indiscretions can often develop into more serious acts, including corruption.
A culture of continuous improvement must be embraced.
Deputy Commissioner Paul Alsbury says, ‘The Network is commended for improvements implemented as a result of and during the course of the evaluation, and its commitment to implement further improvements.’
For media enquiries please contact 0428 389 493 or firstname.lastname@example.org.
The publication of this information has been authorised by the Commissioner under section 54 of the Independent Commission Against Corruption Act 2012.